Coastlands Umhlanga Hotel And Convention Centre

The room was clean and comfortable.

Wi-Fi was not accesible above the reception floor. No banking facilities around the hotel. The fridge does not reach 4 degrees since it is enclosed in a cupboard. Clothing storage space not covered.

Location, convenience and room design featured for me.

Expected better service to go along with luxurious atmosphere.

Location, value for money, spacious and user-friendly rooms.

Staff response times and attention to detail needs improvement.

Decent sized room and comfortable bed

Poor selection and expensive wine in bar. No bacon, no cold meats and no orange juice at breakfast. Too many staff members hanging around the breakfast area. One gets a feeling of being permanently stared at. Prego chicken strips and curried beans are not everyone's idea's of good breakfast accompaniments. Lack of proper lounge area - only a few chairs in reception foyer. Noisy patrons hanging around foyer area due to lack of lounge / lack of anywhere else to sit in the hotel.

Spacious rooms. Eye-pleasing decor. Luxurious.

Breakfast table was unsteady. Waiter was not attending to table (no utensils, salt/ppeper, etc). When he attended eventually, he was quite sombre/unapproachable and unfriendly....

the rooms were amazing and the breakfast was simply the best

the fact that im a smoker it is not easy to keep going up and down at night

Everything was excellent.The staff,the cleaners,the waiters were very effecient.I Must truly compliment Coastlands Umhlanga it was everything I ever wanted in a weekend getaway.I Will definetly be comin back for another weekend.Keep up the excellent service.God bless you all.

There is absolutely nothing that a person cannot like about Coastlands Umhlanga.

The Laundry servic edid not provide iron, we had to use crease clothing the staff and supervisor at the Laundry service was very rude. we requested twin room & queen size beds but received normal rooms. Thanks

Good location, good food and very comfortable rooms

No face clothes, no ice water in rooms, room service can be improved, nothing to read in the rooms

Parking very convenient. Staff were very attentive. Centrally positioned.

Very bad service for a 4 star hotel not to offer room service for breakfast which is included in the hotel fee.. Strangely, they will bring a breakfast at a cost of r95 with a charge for room service. (When breakfast was requested they insisted that it can only be had in the restaurant or the "all day breakfast" could be delivered for r95.) The advert for the accommodation was for a two bedroom suit @ r2200 per night. When I received the bill I was initially requested to pay r2200 for the one room and r 995 for the second room. It was only once I showed them my copy of the booking that I was charged the correct amount.

Close to large shopping centre. Easy access to airport. Lovely restaurant selection and excellent food quality

Fridge was not working. Whilst a fridge was not specified in the booking information there was mini bar price list in the room and we assumed that would be available. The power plug was not connected when we arrived. When we connected it the fridge would not work. Reprted when we departed. For us the ues of chrome/ glass / mirrors and room layout did not have a friendly, comfortable feel.

Firstly, I booked a double bed however there were two single beds when we got to our room. we then had to wait 30 minutes for the hotel staff to come through and change the beds - Not happy with the service We had Hotel staff come knocking on our room door between 20:00 & 20:45 for house keeping to change bedding's when they've already changed it earlier?? further to this our check out time was 11:00 the next morning. We had Hotel staff and a renovator knocking on our door around 9:00am and then opening our room door asking us what time we are leaving because they need to do renovations. Overall experience at Costlands was terrible!

I liked to security key for access to your room and lights. The staff and reception desk, as well as breakfast manager in charge was very helpful and polite. Different breakfast choises were out of this world.....no- one cannot say there were'nt food for their liking, religion or beliefs..Most enjoyable

It was very welcoming and just cosy.

The pool wasn't up to standards.

Coastlands Umhlanga is my hotel of choice and has been since my first stay there in June 2011. Everything is perfect from the staff to the food and the spacious and comfy rooms. EXCELLENT!!!