Coastlands Umhlanga Hotel And Convention Centre

329 Umhlanga Rocks Drive, Umhlanga, South Africashow map
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Rooms and Guests
2Guests1room
Highlights
8
FabulousBased on  75 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Spa Hotels in South Africa

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Overview

The modern Coastlands Umhlanga features a magnificent view of the Indian Ocean and South Coast. The property blends a sophisticated architecture with all necessary comforts.

ICC Durban and uShaka Marine World are located at 15 km and 17 km respectively. A beautiful setting near a motorway offers good public transport connections.

Coastlands Umhlanga Hotel And Convention Centre offers a captivating view to its guests.

Coastlands Umhlanga Hotel And Convention Centre can be reached in a 20-minute drive from Durban International airport.

Rooms

Certain units include air conditioning, Wi-Fi, flat-screen television, a safe and coffee/tea makers for your convenience. Some rooms overlook the ocean.

Eat & Drink

Angelos and Bamboo Sushi Lounge offer an assortment of dishes within 100 meters of the property.

Services

The hotel has pleasant staff to serve guests.

Relax

Guests are offered to use a health club, a spa centre and a treatment room. Such fitness options as a gym and a fitness centre are available on site.

Internet

Wireless internet is available in public areas for free.

Guest Parking

Private parking is possible on site at ZAR 60 per day.

Year renovated:   2010.  Number of floors:   11.  Number of rooms:   136.

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Facilities
Free Wi-Fi

Free Wi-Fi in public areas

Parking

ZAR 60 per day

Luggage storage
24-hour services

24-hour reception

24-hour room service

Food/ Drinks

Bar/ Lounge area

Coffee/Tea in lobby

Restaurant buffet

Snack bar

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Sports & Fitness

  • Fitness centre
  • Tennis
  • Golf course

Services

  • Paid airport shuttle
  • 24-hour room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Shops/Commercial services
  • Newspaper service

Dining

  • Continental breakfast
  • Restaurant buffet
  • Snack bar
  • Bar/ Lounge area
  • Coffee/Tea in lobby
  • Packed lunches

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Children's buffet

Spa & Leisure

  • Outdoor swimming pool
  • Casino
  • Night club
  • Sun terrace
  • Spa & wellness centre
  • Jacuzzi
  • Massage

Room view

  • Sea view
  • City view

Room features

  • Air conditioning
  • Heating
  • VIP room facilities
  • In-room safe
  • Mini-bar
  • Soundproofed rooms
  • Connecting rooms
  • Living room
  • Sitting area
  • Terrace
  • Dining table
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bath/ Shower
  • Hair dryer
  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • In-room films
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 14:00-23:59FREECheck-outuntil 11 amFREE
Children & extra bedsOne child0 - 6 yearsExisting beddingFREEThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
Gateway Theatre of ShoppingGateway Theatre of Shopping1500 ft1 Palm Boulevard Umhlanga Ridge New Town Centre
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Getting around
Airports
Virginia (VIR)3.2 mi
Durban International (DUR)8.2 mi
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Reviews
7.8
FabulousBased on  75  reviews

Rating by category:

8.0
Location
8.0
Rooms
8.0
Service
8.0
Dining
  • 7.0
    Very good

    The room was clean and comfortable.

    Wi-Fi was not accesible above the reception floor. No banking facilities around the hotel. The fridge does not reach 4 degrees since it is enclosed in a cupboard. Clothing storage space not covered.

  • 7.8
    Fabulous

    Location, convenience and room design featured for me.

    Expected better service to go along with luxurious atmosphere.

  • 7.4
    Very good

    Location, value for money, spacious and user-friendly rooms.

    Staff response times and attention to detail needs improvement.

  • 6.2
    Good

    Decent sized room and comfortable bed

    Poor selection and expensive wine in bar. No bacon, no cold meats and no orange juice at breakfast. Too many staff members hanging around the breakfast area. One gets a feeling of being permanently stared at. Prego chicken strips and curried beans are not everyone's idea's of good breakfast accompaniments. Lack of proper lounge area - only a few chairs in reception foyer. Noisy patrons hanging around foyer area due to lack of lounge / lack of anywhere else to sit in the hotel.

  • 8.8
    Superb

    Spacious rooms. Eye-pleasing decor. Luxurious.

    Breakfast table was unsteady. Waiter was not attending to table (no utensils, salt/ppeper, etc). When he attended eventually, he was quite sombre/unapproachable and unfriendly....

  • 8.8
    Superb

    the rooms were amazing and the breakfast was simply the best

    the fact that im a smoker it is not easy to keep going up and down at night

  • 10.0
    Exclusive

    Everything was excellent.The staff,the cleaners,the waiters were very effecient.I Must truly compliment Coastlands Umhlanga it was everything I ever wanted in a weekend getaway.I Will definetly be comin back for another weekend.Keep up the excellent service.God bless you all.

    There is absolutely nothing that a person cannot like about Coastlands Umhlanga.

  • 5.8
    Guest rating

    The Laundry servic edid not provide iron, we had to use crease clothing the staff and supervisor at the Laundry service was very rude. we requested twin room & queen size beds but received normal rooms. Thanks

  • 10.0
    Exclusive

    Good location, good food and very comfortable rooms

    No face clothes, no ice water in rooms, room service can be improved, nothing to read in the rooms

  • 5.4
    Guest rating

    Parking very convenient. Staff were very attentive. Centrally positioned.

    Very bad service for a 4 star hotel not to offer room service for breakfast which is included in the hotel fee.. Strangely, they will bring a breakfast at a cost of r95 with a charge for room service. (When breakfast was requested they insisted that it can only be had in the restaurant or the "all day breakfast" could be delivered for r95.) The advert for the accommodation was for a two bedroom suit @ r2200 per night. When I received the bill I was initially requested to pay r2200 for the one room and r 995 for the second room. It was only once I showed them my copy of the booking that I was charged the correct amount.

  • 7.4
    Very good

    Close to large shopping centre. Easy access to airport. Lovely restaurant selection and excellent food quality

    Fridge was not working. Whilst a fridge was not specified in the booking information there was mini bar price list in the room and we assumed that would be available. The power plug was not connected when we arrived. When we connected it the fridge would not work. Reprted when we departed. For us the ues of chrome/ glass / mirrors and room layout did not have a friendly, comfortable feel.

  • 5.8
    Guest rating

    Firstly, I booked a double bed however there were two single beds when we got to our room. we then had to wait 30 minutes for the hotel staff to come through and change the beds - Not happy with the service We had Hotel staff come knocking on our room door between 20:00 & 20:45 for house keeping to change bedding's when they've already changed it earlier?? further to this our check out time was 11:00 the next morning. We had Hotel staff and a renovator knocking on our door around 9:00am and then opening our room door asking us what time we are leaving because they need to do renovations. Overall experience at Costlands was terrible!

  • 7.4
    Very good

    I liked to security key for access to your room and lights. The staff and reception desk, as well as breakfast manager in charge was very helpful and polite. Different breakfast choises were out of this world.....no- one cannot say there were'nt food for their liking, religion or beliefs..Most enjoyable

  • 9.6
    Exclusive

    It was very welcoming and just cosy.

    The pool wasn't up to standards.

  • 10.0
    Exclusive

    Coastlands Umhlanga is my hotel of choice and has been since my first stay there in June 2011. Everything is perfect from the staff to the food and the spacious and comfy rooms. EXCELLENT!!!

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Highlights
8
FabulousBased on  75 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Spa Hotels in South Africa

Use Badge
Good to know
Check-infrom 14:00-23:59FREECheck-outuntil 11 amFREE
Children & extra bedsOne child0 - 6 yearsExisting beddingFREEThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Virginia (VIR)3.2 mi
Durban International (DUR)8.2 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room